When will I get my order?
It normally takes 1-3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but it can be estimated between 2-5 business days.
Note: See our COVID-19 page for more updates on how we're continuing business with delays in production and shipping.
Processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. For orders with more than one item, the processing time will be based on the item with the longest processing time.
Where do you ship?
At the moment, we only offer domestic shipping in the US. However, as we continue to grow, we will eventually be able to offer international shipping soon.
Why is my order shipping in multiple packages?
To get your items to you ASAP, we sometimes need to print and ship different items from multiple on-demand order fulfillment locations.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at email@example.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, send us a message at firstname.lastname@example.org.
Where will my order ship from?
We partner with on-demand order fulfillment companies with facilities nationwide.